🚀 Guaranteed Job OR Your Program Fees Back

IT Support Engineer
Career Change Bootcamp

  • Learn with the industry experts active in the field

  • Launch a rewarding career in IT Support

  • 1:1 mentorship for Network Engineer career path

  • Project-based curriculum with real-life projects

  • Microsoft MD-102 exam voucher included

7048

🚀 Guaranteed Job OR Your Program Fees Back

IT Support Engineer
Career Change Bootcamp

  • Learn with the industry experts

  • Launch a lasting career in IT support

  • 1:1 mentorship for an expert career path

  • Real life projects based curriculum

  • MD-102 exam voucher included

Learning Format

Online Instructor-Led

Duration

04 - 12 Weeks

Salary

£23K - £35K

Avg. Hiring Time

6 Weeks

fortray-global-services-isc
fortray-global-services-microsoft
fortray-global-services-comptia
fortray-global-services-cisco
fortray-global-services-paloalto
fortray-global-services-fortinet
fortray-global-services-check-point
fortray-global-services-aws
fortray-global-services-azure
fortray-global-services-google-cloud
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Explore Fortray's IT Support Engineer program

Reap the benefits from our IT Support Engineer Traineeship Program, including comprehensive skill-building and career advancement in IT industry.

Start your Career in Tech with Guaranteed Job & Career Growth

Fortray's Career Change IT Support Engineer Traineeship offers comprehensive training and certifications from foundational to advanced levels. With flexible learning options and expert-led online live sessions, you will gain the skills needed for entry-level IT Support roles. Our dedicated recruitment specialists ensure job placement success, backed by a job/money-back guarantee. Start a career and earn up to 35K as an IT Support Engineer. Through our Career-focused Mentorship and Training, you can become an IT Infrastructure Engineer to earn up to 60K! Enroll Now!

Path to IT Support Professional
  • Upskill as an IT Support Engineer

  • Recruitment with Guaranteed Job

  • Career as an IT Support Engineer

  • Training & Mentorship to be a Network Engineer

fortray-global-services-cyber-security-course-overview

Why Choose a Career as an IT Support Engineer? Because these Latest Trends speak for Unmatched Opportunities and Benefits!

Industry Hiring Demand

Global Job Demand

80% Rise

Expected in the Decade

32% Growth

Unfilled positions

37% Jobs

Average salary for

IT Support Engineer

£35k

The Program is designed for Individuals

  • Age 18 years or above

  • No prior IT Experience

  • Basic computer literacy

  • A windows based machine with stable internet

fortray-global-services-prerequisite

₤35K+

Average starting salary
Types of Entry-Level Roles

IT Support Engineer

Network Support Engineer

IT Helpdesk Analyst

Technical Support Associate

₤55K+

Average salary with 3-5 years experience
Types of Mid-Senior Roles

Infrastructure Engineer

Network Engineer

Cloud Engineer

Cyber Security Engineer

₤70K+

With +5 years experience
Types of Senior Roles

IT Manager

Network Architect

Cloud Architect

Cybersecurity Consultant

fortray-global-services-instructor-led-training
Live Instructor-Led
  • Skill Building

  • Project Based Learning

  • Instructor-Led Trainingy

fortray-global-services-24-7-lab-access
24/7 Lab
  • Live With Real Equipment

  • Hands-on Learning

  • Round the Clock Lab Access

fortray-global-services-career-opportunities
Career Opportunities
  • CV and LinkedIn Refinement

  • Recruitment Workshops

  • Tech & HR Mock Interviews

fortray-global-services-job-placement
Job Placement
  • Get 30K to 45K Salary

  • Career Advancement

  • Job Placement or Refund

Explore Fortray's IT Support Engineer program

Reap the benefits from our IT Support Engineer Traineeship Program, including comprehensive skill-building and career advancement in Cloud Security.

Start your Career in Tech with Guaranteed Job & Career Growth

Fortray's Career Change IT Support Engineer Traineeship offers comprehensive training and certifications from foundational to advanced levels. With flexible learning options and expert-led online live sessions, you will gain the skills needed for entry-level IT Support roles. Our dedicated recruitment specialists ensure job placement success, backed by a job/money-back guarantee. Start a career and earn up to 35K as an IT Support Engineer. Through our Career-focused Mentorship and Training, you can become an IT Infrastructure Engineer to earn up to 60K! Enroll Now!

Path to IT Professional
  • Upskill as an IT Support Engineer

  • Recruitment with Guaranteed Job

  • Career as an IT Support Engineer

  • Training & Mentorship to be a Network Engineer

Why Choose a Career as an IT Support Engineer? Because these Latest Trends speak for Unmatched Opportunities and Benefits!

Industry Hiring Demand

Global Job Demand

80% Rise

Expected in the Decade

32% Growth

Unfilled Positions

37% Jobs

Average salary for

IT Support Engineer

£65k

The Program is designed for Individuals

  • Age 18 years or above

  • No prior IT Experience

  • Basic Computer literacy

  • A windows based machine with stable internet

fortray-global-services-prerequisite

₤35K+

Average starting salary
Types of Entry-Level Roles
IT Support Engineer
Network Support Engineer
IT Cloud Analyst
Cyber Secuirty Analyst

₤55K+

Average salary with 3-5 years experience
Types of Mid-Senior Roles
Infrastructure Engineer
Network Engineer
Cloud Engineer
Cybersecurity Engineer

₤70K+

With +5 years experience
Types of Senior Roles
IT Manager
Network Architect
Cloud Architect
Cybersecurity Consultant
fortray-global-services-instructor-led-training
Live Instructor-Led
  • Skill Building

  • Project Based Learning

  • Instructor-Led Training

fortray-global-services-24-7-lab-access
24/7 Lab
  • Live With Real Equipment

  • Hands-on Learning

  • Round the Clock Lab Access

fortray-global-services-career-opportunities
Career Opportunities
  • CV and LinkedIn Refinement

  • Recruitment Workshops

  • Tech & HR Mock Interviews

fortray-global-services-job-placement
Job Placement
  • Get 25K to 45K Salary

  • Career Advancement

  • Job Placement or Refund

IT Support Engineer, Career and Growth Path

4 - Weeks (Mon - Thurs: 09:30 to 16:30)

Completion times are approximations based on the progress of our current students and graduates

Book icon

Lectures

09:30 - 12:00

Each morning, join an interactive and dynamic lesson where the teacher explains the concepts of the day before you dive into practice.

Challenges icon

Challenges

12:00 - 14:00

Pair up with your study buddy and work on a series of real-life challenges with the support of our teaching staff. Get help in problem-solving.

Live session icon

Live sessions

14:00 - 16:30

At the end of the day, review the day’s challenges in a live session. Your teacher will guide you through the solutions.

12 - Weeks (Evening or Weekend)

Completion times are approximations based on the progress of our current students and graduates

Week Days (Mon-Fri)
Book icon

Self-study

At your own pace

Watch video-recorded lectures at a time that suits you, before putting what you’ve learned into practice with challenges.

Screen icon

Live sessions

Afternoon or Evening

Join 2 live sessions per week, either in the evening or on Saturday morning, and get your queries solved by our teaching staff.

Weekdays (mon - fri)
Book icon

Self-study

At your own pace

Watch video-recorded lectures at a time that suits you, before putting what you’ve learned into practice with challenges.

Live icon

Live sessions

Afternoon or Evening

Join 2 live sessions per week, either on the afternoon or evening and ask all your questions to our teaching staff.

Weekend (sat/sun)
Live icon

Live sessions

Morning or Afternoon
Book icon

Self-study

Study At your own pace

18 - 24 Weeks

Completion times are approximations based on the progress of our current students and graduates

Week Days (Mon-Fri)
Book icon

Self-study

At your own pace

Watch video-recorded lectures at a time that suits you, before putting what you’ve learned into practice with challenges.

Screen icon

Live sessions

Afternoon or Evening

Join 2 live sessions per week, either in the evening or on Saturday morning, and get your queries solved by our teaching staff.

Weekdays (mon - fri)
Book icon

Self-study

At your own pace

Watch video-recorded lectures at a time that suits you, before putting what you’ve learned into practice with challenges.

Live icon

Live Labs

24/7 Access

Gain 24/7 remote access to our lab facilities for continuous learning, hands-on experience, and the flexibility to practice and experiment with real-world scenarios at any time.

Weekend (sat/sun)
Live icon

Live Labs

24/7 Lab Access Anywhere
Book icon

Self-study

Study At your own pace
Download Brochure

CompTIA ITF Bootcamp ILT

Gain foundational IT knowledge with our CompTIA IT Fundamentals (ITF) Bootcamp, designed per job market requirements. This Instructor-led live online course by Fortray covers essential IT concepts, providing a solid base for those starting their IT careers or looking to enhance their skills.

What You will learn:

  • Basic IT concepts and terminology

  • IT Hardware Infrastructure

  • Navigating and managing operating systems

  • IT Professionalism and Soft Skills

Skills and Tools Covered:

IT basics
PC setup
Software
Databases
Security
OS
Networking

CompTIA A+ Bootcamp ILT

Fortray's CompTIA A+ Bootcamp is designed for those starting their IT career journey. This Instructor-led online live module prepares you for technical support roles with hands-on training in hardware installation, software troubleshooting, operating systems, networking essentials, and security fundamentals.

What you will learn:

  • Hardware installation and configuration

  • Software troubleshooting techniques

  • Operating system fundamentals

  • Professional operational procedures

Skills and Tools Covered:

Hardware
Troubleshooting
OS
Networking
Security
Virtualization
Operational Procedures

MD-100: Install the Windows client ILT

With Fortray’s MD-100 Module, learn deploying, configuring, securing, managing, and monitoring Windows in an enterprise environment. This module is specifically designed to meet IT support job market requirements. Led by expert instructors, it features live sessions and hands-on challenges.

What will you do:

  • Deploy Windows and Configuration of devices

  • Manage and use Hyper-V on Windows client

  • Configure networking and access

  • Manage users, groups, and computer objects

  • Manage security settings on Windows client

  • Perform system and data recovery

Skills and Tools Covered:

Windows Deployment
Device Management
IP Services
Configuring connectivity
Windows Maintenance
App Management
Monitoring Backup
Data Recovery
Computer Objects
Virtualization
BitLocker
MS Deployment Toolkit (MDT)

MD-102: Endpoint Administrator Bootcamp ILT

Learn to control endpoints using necessary tools such as Intune and Microsoft 365 in Fortray’s Instructor-led online live Bootcamp. An intermediate-level hands-on training module designed to meet IT support job requirements for day-to-day tasks.

What you will learn:

  • Managing identity, security, access, policies, updates, and applications for endpoints

  • Implementing solutions for efficient deployment and management of endpoints across various operating systems, platforms, and devices

  • Utilizing Microsoft Intune, Windows 365, and Windows Autopilot for endpoint management

  • Leveraging Microsoft Defender for Endpoint for endpoint security.

  • Implementing and managing endpoints at scale with Microsoft Enterprise ID solutions

Skills and Tools Covered:

Deployment
Identity Management
Microsoft Intune
Device Lifecycle
Device Monitoring
App Protection
Endpoint Protection
MDT
Autopilot
Microsoft Entra
Compliance
Synchronization

MS-900: Microsoft 365 Fundamentals Bootcamp ILT

Understand cloud concepts, core Microsoft 365 services and concepts. Have a grip on security and compliance knowledge through Fortray’s MS-900. This online live session-based module is led by experienced instructors to fulfill IT support job requirements.

What you will configure and practice:

  • Different types of cloud services available

  • Benefits and considerations for using cloud, hybrid, or on-premises services

  • Productivity solutions of Microsoft 365

  • Endpoint modernization, management concepts, and deployment options in Microsoft 365

  • Microsoft 365 pricing, licensing, and support

Skills and Tools Covered:

Cloud Concepts
Microsoft 365
MS365 Services
Security
Compliance
MS365 Pricing
Licensing
Support

MS-102: Microsoft 365 Administrator Bootcamp ILT

Fortray’s online Live Instructor led MS-102 module upskills learners to confidently deploy and proficiently manage Microsoft 365 as per industry requirements. Learn tenant-level administration and explore the versatility of cloud and hybrid environments.

What you will learn and get:

  • Get loads of hands-on experience with Microsoft 365 required in the market

  • Deploy and manage a Microsoft 365 tenant

  • Implement and manage Microsoft Entra identity and access

  • Implement and manage endpoint protection by using Microsoft Defender for Endpoint

Skills and Tools Covered:

Server Administration
DNS
PowerShell
Microsoft Entra
Microsoft Defender
Microsoft 365 tenant
Monitoring
Microsoft Entra Connect
Windows Hello
MFA
SSPR

AZ-900: Microsoft Azure Fundamentals ILT

Upskill and increase your cloud knowledge with Fortray’s online live Instructor-led Microsoft AZ-900 module. Master the essentials of Microsoft Azure, from basic cloud concepts to the diverse range of Azure services. Open the door to new opportunities in the cloud with confidence and expertise.

What you will learn and get:

  • Cloud concepts and service types

  • Benefits of using cloud services

  • Core architectural components of Azure

Skills and Tools Covered:

Compute
Networking
Storage Cloud Computing
High Availability
Scalability
Azure Virtual Machines
Azure Web Server
Azure Storage Services
Project 1

Device Management Policies

This project mainly focuses on configuring and managing device management policies in a Microsoft 365 environment. You will cover topics like conditional access, compliance policies, and app protection policies.

Project 2

Securing Contoso Ltd. Infrastructure

We will solve a project that explores endpoint security measures. This will include implementing Windows Defender settings, managing BitLocker, and ensuring secure access to corporate resources.

Project 3

Set Security Standards for Contoso Ltd.

This project explores creating and managing compliance policies. Include scenarios for enforcing security baselines, monitoring compliance, and remediating non-compliant devices.

Project 4

Application Deployment and Updates

We will work on a project around deploying and updating applications on endpoints. Cover topics like Microsoft Intune app deployment, software update management, and troubleshooting application issues.

Project 5

Identity and Access Management

In this project, we will delve into identity and access management for endpoints. Explore Azure AD, user authentication methods, and role-based access control (RBAC). In microsoft 365 cloud paltform.

Project 6

Windows Autopilot Deployment

We will work on a project around Windows Autopilot deployment. Explain the process of setting up Autopilot profiles, configuring self-deploying mode, and customizing the end-user experience.

Project 7

Remote Management and Troubleshooting

This project focuses on remote management and troubleshooting techniques. Include scenarios related to remote desktop, PowerShell remoting, and resolving common endpoint issues.

Project 8

Operating System Deployment for Corporate

In this project, we will work on deploying Windows 10 using different methods, such as Windows Autopilot, MDT (Microsoft Deployment Toolkit), and SCCM (System Center Configuration Manager).

Project 9

Implementing Organization’s policies and Preferences

This project covers Group Policy Objects (GPOs) in Windows 10. Explain how to create, link, and enforce GPOs for various settings, including security, user preferences, and software deployment.

Project 10

Cisco Real Devices Challenge LAB

This project involves configuring a comprehensive hands-on lab using real Cisco devices from scratch. It covers all essential concepts of routing and switching, providing engineers with practical experience in network setup and management.

Recruitment and Job Placement

Our recruitment and job placement services help candidates achieve their career goals. We offer a holistic approach, including personal branding and interview preparation, tailored to each candidate’s needs. Our support ensures you stand out and secure your desired role in today’s competitive job market.

Le Wagon's methodology
Book icon

Personal Branding

Enhance your brand with a resume revamp, LinkedIn optimization, and portfolio development.

Book icon

1:1 Coaching

Master technical and behavioural questions, get tailored advice and refine job search in 1:1 session.

Book icon

Hiring Partners

Connect with 1,000+ hiring partners through our extensive network & exclusive partnerships.

Book icon

Get Hired

Fast track your career ambitions and growth to successfully Get Hired within 16 weeks span.

Mentorship Session

To ensure your career success, we provide a post-placement mentorship session. You'll be paired with an industry expert who will offer tailored guidance, support, and insights to help you excel in your new role.

How It Works

After securing a job through our Program, you qualify for a mentor-ship session. You’ll be paired with a mentor aligned with your career goals to guide you in your new role, address challenges, and offer insights to help you quickly adv-ance your salary.

Benefits of Mentorship

  • Gain valuable insights

  • Personalised guidance

  • Develop winning strategies

  • Succeed in your role

  • Accelerate career growth

  • 5 years career roadmap

Who Can Participate

Our mentorship session is for candidates who have completed Fortray’s Job Guarantee or Money Back Program. Whether you're a recent graduate or a seasoned professional, you'll receive inval-uable support to excel in your new role.

Network Fundamentals based on CompTIA Network+ SPL

Start your networking journey with our self-paced Network Fundamentals course through our LMS. Packed with essential knowledge based on CompTIA Network+, hands-on labs, and interactive exercises using Cisco Packet Tracer, this course is perfect for beginners or those looking to refresh their skills.

What you will learn:

  • Learn at your own pace using our LMS

  • Practical labs for hands-on experience

  • Introduction to basic networking concepts and terms

  • Interactive exercises to reinforce learning

Skills and Tools Covered:

Networking
OSI and TCP/IP Model
Network Devices
Building Networks
Cisco Packet Tracer

Cisco Certified Network Associate ILT

Commence your networking journey with Fortray's Cisco CCNA course. Led by expert instructors, it features live sessions, hands-on Cisco Packet Tracer Labs, and real device challenges. Ideal for CCNA certification or skill enhancement, this course equips you with essential guidance and practical experience for networking success.

What you will learn:

  • Hands-on practice with Packet Tracer Labs

  • 33+ Packet Tracer Labs with Workbooks

  • Real device challenges in our hands-on labs

  • 20+ Real Devices Labs with Step-by-Step Guide

  • Preparation for the CCNA certification exam

Skills and Tools Covered:

Network Access
Network Connectivity
IP Services
Security Fundamentals
Automation & Programmability
Cisco IOS Cisco Networking Devices

Pass Exam

CCNA

Get Experience

12 Months Plus

Career Goal

Network Eng.

IT Support Engineer, Career and Growth Path

4 - Weeks (Mon - Thurs: 09:30 to 16:30)

Completion times are approximations based on the progress of our current students and graduates

Book icon

Lectures

09:30 - 12:00

Each morning, join an interactive and dynamic lesson where the teacher explains the concepts of the day before you dive into practice.

Challenges icon

Challenges

12:00 - 14:00

Pair up with your study buddy and work on a series of real-life challenges with the support of our teaching staff. Get help in problem-solving.

Live session icon

Live sessions

14:00 - 16:30

At the end of the day, review the day’s challenges in a live session. Your teacher will guide you through the solutions.

12 - Weeks (Evening or Weekend)

Completion times are approximations based on the progress of our current students and graduates

WEEKDAYS (MON - FRI)
Book icon

Self-study

At your own pace

Watch video-recorded lectures at a time that suits you, before putting what you’ve learned into practice with challenges.

Screen icon

Live sessions

AFTERNOON OR EVENING

Join 2 live sessions per week, either in the afternoon or evening, and get your queries solved by our teaching staff.

Support icon

Q&A support

24/7

Outside live sessions, ask your questions on the dedicated slack channel and our teacher assistants will be there to help you.

18 - 24 Weeks

Completion times are approximations based on the progress of our current students and graduates

WEEKDAYS (MON - FRI)
Book icon

Self-study

At your own pace

Watch video-recorded lectures at a time that suits you, before putting what you’ve learned into practice with challenges.

Screen icon

Live Labs

24/7 Access

Gain 24/7 remote access to our lab facilities for continuous learning, hands-on experience, and the flexibility to practice and experiment with real-world scenarios at any time.

Support icon

Q&A support

24/7

Outside live sessions, ask your questions to our teacher assistants will be there to help you.

CompTIA ITF Bootcamp ILT

Gain foundational IT knowledge with our CompTIA IT Fundamentals (ITF) Bootcamp, designed per job market requirements. This Instructor-led live online course by Fortray covers essential IT concepts, providing a solid base for those starting their IT careers or looking to enhance their skills.

What You will learn:

  • Basic IT concepts and terminology

  • IT Hardware Infrastructure

  • Navigating and managing operating systems

  • IT Professionalism and Soft Skills

Skills and Tools Covered:

IT Basics
PC Setup
Software
Databases
Security
OS
Networking

CompTIA A+ Bootcamp ILT

Fortray's CompTIA A+ Bootcamp is designed for those starting their IT career journey. This Instructor-led online live module prepares you for technical support roles with hands-on training in hardware installation, software troubleshooting, operating systems, networking essentials, and security fundamentals.

What you will learn:

  • Hardware installation and configuration

  • Software troubleshooting techniques

  • Operating system fundamentals

  • Professional operational procedures

Skills and Tools Covered:

Hardware
Troubleshooting
OS
Networking
Security
Virtualization
Operational Procedures

MD-100: Install the Windows client ILT

With Fortray’s MD-100 Module, learn deploying, configuring, securing, managing, and monitoring Windows in an enterprise environment. This module is specifically designed to meet IT support job market requirements. Led by expert instructors, it features live sessions and hands-on challenges.

What will you do:

  • Deploy Windows and Configuration of devices

  • Manage and use Hyper-V on Windows client

  • Configure networking and access

  • Manage users, groups, and computer objects

  • Manage security settings on Windows client

  • Perform system and data recovery

Skills and Tools Covered:

Windows Deployment
Device Management
Configuring connectivity
Windows Maintenance
App Management
Monitoring Backup
Data Recovery
Computer Objects
Virtualization
BitLocker
MS Deployment Toolkit (MDT)

MD-102: Endpoint Administrator Bootcamp ILT

Learn to control endpoints using necessary tools such as Intune and Microsoft 365 in Fortray’s Instructor-led online live Bootcamp. An intermediate-level hands-on training module designed to meet IT support job requirements for day-to-day tasks.

What you will learn:

  • Managing identity, security, access, policies, updates, and applications for endpoints

  • Implementing solutions for efficient deployment and management of endpoints across various operating systems, platforms, and devices

  • Utilizing Microsoft Intune, Windows 365, and Windows Autopilot for endpoint management

  • Leveraging Microsoft Defender for Endpoint for endpoint security

  • Implementing and managing endpoints at scale with Microsoft Enterprise ID solutions

Skills and Tools Covered:

Deployment
Identity Management
Microsoft Intune
Device Lifecycle
Device Monitoring
App Protection
Endpoint Protection
MDT
Autopilot
Microsoft Entra
Compliance
Synchronization

MS-900: Microsoft 365 Fundamentals Bootcamp ILT

Understand cloud concepts, core Microsoft 365 services and concepts. Have a grip on security and compliance knowledge through Fortray’s MS-900. This online live session-based module is led by experienced instructors to fulfill IT support job requirements.

What you will configure and practice:

  • Different types of cloud services available

  • Benefits and considerations for using cloud, hybrid, or on-premises services

  • Productivity solutions of Microsoft 365

  • Endpoint modernization, management concepts, and deployment options in Microsoft 365

  • Microsoft 365 pricing, licensing, and support

Skills and Tools Covered:

Cloud Concepts
Microsoft 365
MS365 Services
Security
Compliance
MS365 Pricing
Licensing
Support
Download Brochure
Project 1

Device Management Policies

This project mainly focuses on configuring and managing device management policies in a Microsoft 365 environment. You will cover topics like conditional access, compliance policies, and app protection policies.

Project 2

Securing Contoso Ltd. Infrastructure

We will solve a project that explores endpoint security measures. This will include implementing Windows Defender settings, managing BitLocker, and ensuring secure access to corporate resources.

Project 3

Set Security Standards for Contoso Ltd.

This project explores creating and managing compliance policies. Include scenarios for enforcing security baselines, monitoring compliance, and remediating non-compliant devices.

Project 4

Application Deployment and Updates

We will work on a project around deploying and updating applications on endpoints. Cover topics like Microsoft Intune app deployment, software update management, and troubleshooting application issues.

Project 5

Identity and Access Management

In this project, we will delve into identity and access management for endpoints. Explore Azure AD, user authentication methods, and role-based access control (RBAC). In microsoft 365 cloud paltform.

Project 6

Windows Autopilot Deployment

We will work on a project around Windows Autopilot deployment. Explain the process of setting up Autopilot profiles, configuring self-deploying mode, and customizing the end-user experience.

Project 7

Remote Management and Troubleshooting

This project focuses on remote management and troubleshooting techniques. Include scenarios related to remote desktop, PowerShell remoting, and resolving common endpoint issues.

Project 8

Operating System Deployment for Corporate

In this project, we will work on deploying Windows 10 using different methods, such as Windows Autopilot, MDT (Microsoft Deployment Toolkit), and SCCM (System Center Configuration Manager).

Project 9

Implementing Organization’s policies and Preferences

This project covers Group Policy Objects (GPOs) in Windows 10. Explain how to create, link, and enforce GPOs for various settings, including security, user preferences, and software deployment.

Project 10

Cisco Real Devices Challenge LAB

This project involves configuring a comprehensive hands-on lab using real Cisco devices from scratch. It covers all essential concepts of routing and switching, providing engineers with practical experience in network setup and management.

Recruitment and Job Placement

Our recruitment and job placement services help candidates achieve their career goals. We offer a holistic approach, including personal branding and interview preparation, tailored to each candidate’s needs. Our support ensures you stand out and secure your desired role in today’s competitive job market.

Personal Branding

Enhance your brand with a resume revamp, LinkedIn optimization, and portfolio development.

1:1 Coaching

Master technical and behavioural questions, get tailored advice and refine job search in 1:1 session.

Hiring Partner

Connect with 1,000+ hiring partners through our extensive network & exclusive partnerships.

Get Hired

Fast track your career ambitions and growth to successfully Get Hired within 16 weeks span.

Mentorship

To ensure your career success, we provide a post-placement mentorship session. You'll be paired with an industry expert who will offer tailored guidance, support, and insights to help you excel in your new role.

How It Works

After securing a job through our Program, you qualify for a mentorship session. You’ll be paired with a mentor aligned with your career goals to guide you in your new role, address challenges, and offer insights to help you quickly advance your salary.

Benefits of Mentorship

  • Gain valuable insights

  • Personalised guidance

  • Develop winning strategies

  • Succeed in your role

  • Accelerate career growth

  • 5 years career roadmap

Who Can Participate

Our mentorship session is for candidates who have completed Fortray’s Job Guarantee or Money Back Program. Whether you're a recent graduate or a seasoned professional, you'll receive invaluable support to excel in your new role.

Network Fundamentals based on CompTIA Network+ SPL

Start your networking journey with our self-paced Network Fundamentals course through our LMS. Packed with essential knowledge based on CompTIA Network+, hands-on labs, and interactive exercises using Cisco Packet Tracer, this course is perfect for beginners or those looking to refresh their skills.

What you will learn:

  • Learn at your own pace using our LMS

  • Practical labs for hands-on experience

  • Introduction to basic networking concepts and terms

  • Interactive exercises to reinforce learning

Skills and Tools Covered:

Networking
OSI and TCP/IP Model
Network Devices
Building Networks
Cisco Packet Tracer

Cisco Certified Network Associate ILT

Commence your networking journey with Fortray's Cisco CCNA course. Led by expert instructors, it features live sessions, hands-on Cisco Packet Tracer Labs, and real device challenges. Ideal for CCNA certification or skill enhancement, this course equips you with essential guidance and practical experience for networking success.

What you will learn:

  • Hands-on practice with Packet Tracer Labs

  • 33+ Packet Tracer Labs with Workbooks

  • Real device challenges in our hands-on labs

  • 20+ Real Devices Labs with Step-by-Step Guide

  • Preparation for the CCNA certification exam

Skills and Tools Covered:

Network Access
Network Connectivity
IP Services
Security Fundamentals
Automation & Programmability
Cisco IOS Cisco Networking Devices

Pass Exam

CCNA

Get Experience

12 Months Plus

Career Goal

Network Eng.

9/10 of our learners achieve their learning objectives after successful completion

Process Advisors

fortray global services

Hear it from our alumni


Check What Our Students Says

Cloud Security Program

HÉLDER PINTO

Cloud Security

Moving from Portugal to London was not an easy decision, but the main issue was doing the right job in London. I secured a well-paid job in the non-IT sector, but I was targeting the IT sector due to my computer science degree as well as my previous experience in the IT helpdesk and NOC. Cloud Security always fascinates me, and I selected Fortray because the training Program was quite advance in networking and Cloud Security along with that their team of professionals those were having industry experience. My training experience was exceptional, as I was able to secure my 1st role in London with the help of the Fortray Team. I not only rate them quite high but would recommend them to anyone who is looking to start their career in IT.

Cloud Security Program

PETER OSIFO

IT Security Consultant

I started my career as an “IT Support Engineer” back in 2008. During my 12-year of IT Support journey, I was never satisfied with my career growth and progression. Despite my professional IT certifications and 12 years of experience, I was a decent IT engineer. Due to the market trend, I was looking more towards the “Cloud Security domain” where I can satisfy my hunger to succeed. I learned about the Program through an online advertisement, a “Snr IT Security Consultant” guided me for the “Cloud Security Program” to cover the Major Cloud Security Vendors with live project experience. As I was based in Manchester, and my online class experience was not great, however, the Team of Fortray had given me enough confidence that there will be no difference between joining from online or Classroom. My 1st experience was amazing, as I was able, not able to see the full classroom but can interact with all my classmates via the 4K video conferencing system. Moreover, I was provided 24/7 secured LAB access where I can practice during and after the class. After 12 years of drought, I landed straight into the “Cyber Security Consultant”. Without leaving my existing work. Thumbs Up Fortray Team. KEEP IT UP

Cloud Security Program

KALPANA

Business Analyst

I am happy to write review here. I am happy to write review here. I had enrolled for Business Analyst course which was very effective and informative that helped me to gain job. Zarlish was very supportive and pro actively working towards my job application process through indeed and job serve, sharing linkedIn latest job post regularly, helping me to get job interview calls and handling mails on time which helped to handle job search smoothly. I Thank entire Fortray team for their good work.

Cloud Security Program

VENKAT REDDY POLAPALLI

IT Support

I was initially a little unsure of how to begin my career in IT while finishing my master's. I therefore began my IT career as a trainee at Fortray Global Services as an IT support engineer, where I learned a great deal from ground zero and was pushed in every training-related area by Sahil Tayal, Mukul Kumar, and Usman Lodhi Eventually, I was offered a full-time position at Dean Taxis as an IT support role.My employment made me very pleased.I'm grateful to Sahi Tayal and Mukul Kumar for teaching me how to become an IT professional.

Cloud Security Program

ABRAR AHMAD

Network Security

I recently had a wonderful experience enrolling in a Network Security course with Fortray Global Services. I am extremely impressed with the course and hands-on practical training sessions based on their solid industrial experience. Fortray recruitment team has the expertise and dedication to prepare and equip their students according to the industry standards to secure a job. From the moment I joined Fortray to secure a Network Engineer job with a multinational company, the staff went above and beyond to ensure my comfort, understanding, and satisfaction with the course. A special thanks to Mr. Mazhar, Farooq, and Jamshaid who made my journey so smooth to land me in the IT industry. If you want to switch your career or gain valuable hands-on experience on the contemporary IT equipment's which are in practice in the IT industry then Fortray Global Services is a Platform for you to achieve your career dream. I would highly recommend Fortray Global Services for training or a career shift. Sir Mazhar, Farooq, and Jamshaid, thanks again for your great efforts, and you know, I really mean it.

Check What Our Students Says

Cloud Security Program

HÉLDER PINTO

Cloud Security

Moving from Portugal to London was not an easy decision, but the main issue was doing the right job in London. I secured a well-paid job in the non-IT sector, but I was targeting the IT sector due to my computer science degree as well as my previous experience in the IT helpdesk and NOC. Cloud Security always fascinates me, and I selected Fortray because the training Program was quite advance in networking and Cloud Security along with that their team of professionals those were having industry experience. My training experience was exceptional, as I was able to secure my 1st role in London with the help of the Fortray Team. I not only rate them quite high but would recommend them to anyone who is looking to start their career in IT.

Cloud Security Program

PETER OSIFO

IT Security Consultant

I started my career as an “IT Support Engineer” back in 2008. During my 12-year of IT Support journey, I was never satisfied with my career growth and progression. Despite my professional IT certifications and 12 years of experience, I was a decent IT engineer. Due to the market trend, I was looking more towards the “Cloud Security domain” where I can satisfy my hunger to succeed. I learned about the Program through an online advertisement, a “Snr IT Security Consultant” guided me for the “Cloud Security Program” to cover the Major Cloud Security Vendors with live project experience. As I was based in Manchester, and my online class experience was not great, however, the Team of Fortray had given me enough confidence that there will be no difference between joining from online or Classroom. My 1st experience was amazing, as I was able, not able to see the full classroom but can interact with all my classmates via the 4K video conferencing system. Moreover, I was provided 24/7 secured LAB access where I can practice during and after the class. After 12 years of drought, I landed straight into the “Cyber Security Consultant”. Without leaving my existing work. Thumbs Up Fortray Team. KEEP IT UP

Cloud Security Program

KALPANA

Business Analyst

I am happy to write review here. I am happy to write review here. I had enrolled for Business Analyst course which was very effective and informative that helped me to gain job. Zarlish was very supportive and pro actively working towards my job application process through indeed and job serve, sharing linkedIn latest job post regularly, helping me to get job interview calls and handling mails on time which helped to handle job search smoothly. I Thank entire Fortray team for their good work.

Cloud Security Program

VENKAT REDDY POLAPALLI

IT Support

I was initially a little unsure of how to begin my career in IT while finishing my master's. I therefore began my IT career as a trainee at Fortray Global Services as an IT support engineer, where I learned a great deal from ground zero and was pushed in every training-related area by Sahil Tayal, Mukul Kumar, and Usman Lodhi Eventually, I was offered a full-time position at Dean Taxis as an IT support role.My employment made me very pleased.I'm grateful to Sahi Tayal and Mukul Kumar for teaching me how to become an IT professional.

Cloud Security Program

ABRAR AHMAD

Network Security

I recently had a wonderful experience enrolling in a Network Security course with Fortray Global Services. I am extremely impressed with the course and hands-on practical training sessions based on their solid industrial experience. Fortray recruitment team has the expertise and dedication to prepare and equip their students according to the industry standards to secure a job. From the moment I joined Fortray to secure a Network Engineer job with a multinational company, the staff went above and beyond to ensure my comfort, understanding, and satisfaction with the course. A special thanks to Mr. Mazhar, Farooq, and Jamshaid who made my journey so smooth to land me in the IT industry. If you want to switch your career or gain valuable hands-on experience on the contemporary IT equipment's which are in practice in the IT industry then Fortray Global Services is a Platform for you to achieve your career dream. I would highly recommend Fortray Global Services for training or a career shift. Sir Mazhar, Farooq, and Jamshaid, thanks again for your great efforts, and you know, I really mean it.

>

Get Hired at Top Notch Companies

Hundreds Of Thousands Of Individuals, Small Businesses, and Large Corporations
Continuously Put Their Trust In Fortray.

N26 Spendesk Qonto Trainline Microsoft BCG Getaround Metaverse Backmarket
Amazon Accenture Doctolib Apple Ernst and Young Shopify Hello Fresh IBM Lydia

6 weeks

on average to find a job

98%

employment rate

1500+

hiring partners

Why Choose Fortray?

You put in the hard work, and we are ready to bet on you.

  • 8X higher interaction in live classes than in self-paced

  • Taught by industry experts with over 2 decades of experience

  • Structured approach by active practitioners

  • Flexibility to choose between self-paced or online learning

  • Access to recorded sessions for review and reinforcement

cyber-security-Program
  • Access 200+ IT qualifications

  • Comprehensive IT Programmes by industry experts

  • Updates course content to reflect industry trends

  • Practical, hands-on learning experiences

  • Mentorship Programmes for personalised guidance

cyber-security-Program
  • 0% interest flexible payment plans

  • Available for 12 to 36 months (T&C Apply)

  • Transparent pricing with no hidden fees

  • Payment deferral options for financial flexibility

  • Easy online application process

cyber-security-Program
  • Real-world projects and data sets

  • Hands-on learning with physical and virtual labs

  • Internship opportunities with partner companies

  • Access to industry events and conferences

  • Case studies and success stories from alumni

cyber-security-Program
  • Professional CV and LinkedIn profile assistance

  • Interview guidance from recruitment professionals

  • Mock interviews and feedback sessions

  • Alumni network for ongoing career support

  • Guarantee Job upto 45K or money back

cyber-security-Program
  • Earn up to £35K in 6 months

  • Progress to £50K in 6-12 months

  • Enhance skills for rapid career advancement

  • Dedicated career counselling and goal-setting sessions

  • Networking opportunities with industry professionals

cyber-security-Program

Why Choose Fortray?

You put in the hard work, and we are ready to bet on you.

  • 8X higher interaction in live classes than in self-paced

  • Taught by industry experts with over 2 decades of experience

  • Structured approach by active practitioners

  • Flexibility to choose between self-paced or online learning

  • Access to recorded sessions for review and reinforcement

cyber-security-Program
  • Access 200+ IT qualifications

  • Comprehensive IT Programmes by industry experts.

  • Updates course content to reflect industry trends

  • Practical, hands-on learning experiences

  • Mentorship Programmes for personalised guidance

cyber-security-Program
  • 0% interest flexible payment plans

  • Available for 12 to 36 months (T&C Apply)

  • Transparent pricing with no hidden fees

  • Payment deferral options for financial flexibility

  • Easy online application process

cyber-security-Program
  • Real-world projects and data sets

  • Hands-on learning with physical and virtual labs

  • Internship opportunities with partner companies

  • Access to industry events and conferences

  • Case studies and success stories from alumni

cyber-security-Program
  • Professional CV and LinkedIn profile assistance

  • Interview guidance from recruitment professionals

  • Mock interviews and feedback sessions

  • Alumni network for ongoing career support

  • Guarantee Job upto 45K or money back

cyber-security-Program
  • Earn up to £35K in 6 months

  • Progress to £50K in 6-12 months

  • Enhance skills for rapid career advancement

  • Dedicated career counselling and goal-setting sessions

  • Networking opportunities with industry professionals

cyber-security-Program

IT Support Engineer Payment Options

Flexible payment options for candidates from all backgrounds

fortray

Need More Flexibility?

To help you along your way, we can help you set up a customizable payment plan. Just book a call, we’ll provide you with the details!

Let's Arrange a Call

IT Support Engineer Program FAQs

Our Programs are open to anyone who meets the basic eligibility criteria. No specific technical skills are required to join.

The career growth curriculum can be obtained only after getting a job. To learn further about the requirements, feel free to contact our team.

Yes, applicants must be 18 years old or above to be eligible for our Programs. Alternatively, if the applicant is under 18, a parent or legal guardian must apply on their behalf.

Yes, international students can apply, provided they meet the visa requirements that allow them to work full-time for at least one year and have working rights or a visa that permits work upon completion of the Program.

International students must have a visa that allows them to work full-time for at least one year or more upon completion of the Program. Tier-4 or PSW (Post-study work visa or Graduate Visa) required.

No, technical skills are not required to apply for our Programs. We welcome applicants from all backgrounds and provide the necessary training.

There are no specific academic prerequisites for our Programs. Our courses are designed to be accessible to individuals without prior technical knowledge.

No entrance exams or tests are required to join our Programs. Our admission process is straightforward and based on meeting the basic eligibility criteria.

No, work experience is not required for admission to our Programs. We welcome applicants from all backgrounds, including those without prior work experience.

All our Programs are conducted in English. Proficiency in English is necessary to ensure you can follow the course material and participate effectively.

For more information about eligibility, please contact our admissions office at info@fortray.com or call 020 7993 4928. Our team is happy to assist you with any questions you may have.

Firstly, the candidates will become IT Support Engineers through our study programs and real-life based hands-on projects. Then, after securing a job through our Guaranteed Job Placement Program, they will be provided with mentorship services. Lastly, the candidates will be offered to pave their way to an advanced IT career growth path.

You need to pass one certification exam at any proctored environment at a Pearson VUE® Authorized Test Center:

  • MD-102 certification exam (voucher is included)

Yes, the voucher for one attempt at the MD-102 certification exam is included.

The placement process kicks off right after you complete the training (skills) and ace your required certification exams.

Once you pass the MD-102 certification exam, you reach out student support team.

Starting salaries for entry-level IT support positions range from 23K to 35K annually.

Our mentorship program kicks in once you land an entry-level IT job! A mentor will schedule a call to discuss your growth and set your long-term career goals.

Our tailored entry-level programs not only help you secure entry-level IT jobs but also support your career growth to senior positions. We offer advanced-level courses as part of the program, ensuring you have the skills and knowledge needed to advance your career in the IT field.

Please click to read the Fortray Job Guarantee Program Terms and Conditions.

The IT Job Guarantee Program has three options:

Regular - 12 weeks
Fast Track - 4 weeks
Self-Paced 18-24 week

Yes, the Job Guarantee Program has specific start dates for both Full-Time and Part-Time options. Please refer to our Program schedule for the upcoming start dates.

The Job Guarantee Program follows a structured schedule with planned breaks and holidays. These details will be provided to enrolled participants prior to the start of the Program.

Switching between the Full-Time and Part-Time Job Guarantee Programs is subject to availability and Program policies. Requests for such changes should be discussed with our Program coordinators.

Any missed sessions or absences may affect the Program duration. However, recorded videos of live sessions are provided for review. Please inform our Program coordinators in advance if you anticipate any absences.

The Part-Time Job Guarantee Program follows a predetermined schedule to ensure consistency and effectiveness. Participants are encouraged to plan their schedules accordingly to accommodate the Program sessions.

We accept various payment methods, including credit/debit cards, bank transfers, direct debit, and online payment platforms like PayPal.

No, there are no additional fees for using our payment plans. The total cost remains the same, except for the upfront payment discounts offered.

Refund policies vary depending on the Program. Please refer to our Refund Policy for detailed information on eligibility and the refund process.

If you miss an installment payment, please contact our finance department immediately to discuss your situation and find a solution. Late payments could result in suspension of your enrollment until the payment is made.

Yes, you can pay off the remaining balance early without any penalties. Please contact our finance department to arrange early repayment.

Installment amounts are calculated by dividing the remaining balance after the upfront payment by the number of months in the payment plan (10 months).

For any questions regarding payments and billing, please contact our finance department at accounts@fortray.com or call +4420 7360 3841

An internship is an extensive yet unpaid learning experience for a student’s professional development in his/her chosen field of study. Whereas the traineeship is a time bound process in which an individual is trained for the skills required for a job.

Fortray’s traineeship courses are the combination of online and in-person classroom learning process lead by experienced instructors.

A professional traineeship helps an individual gain the required knowledge in his professional field and equip his skills over time through the learning and development process.

An apprenticeship refers to an arrangement where an under another learns skills for a job and eventually gets paid, whereas the traineeship is a time bound process in which an individual is trained for the skills needed for a job.

At Fortray, we cover the top job titles under our Traineeship programs:

  • IT Manager
  • Network Architect
  • Cloud Architect
  • Cybersecurity Consultant

Fortray’s Traineeship program is designed for anyone with or without IT skills.

Pursuing a Traineeship program offers numerous benefits. It allows you to acquire specialized knowledge and skills. It enhances your credibility and employability, making you more competitive in the job market. It also showcases your commitment to continuous professional development and ongoing learning.

A Traineeship program can help anyone who is:

  • Willing to learn necessary skills related to an IT field
  • Willing to upskill himself for senior career roles
  • Willing to build a lasting career in the field of IT

The IT Support Engineer earns an average salary of 23K - 35K per year at the start and can upscale himself over time.