Welcome to the Lab Access FAQ section! This guide answers common questions regarding accessing, renewing, and troubleshooting your lab environment. Here, you’ll find details on extending your lab access, using your MD-100 Lab during or outside live sessions, setting up a Microsoft 365 trial account, and more. Our goal is to ensure you have a seamless and productive experience with your labs, so feel free to reach out to our support team for any further assistance.
MD-100 lab access expires 6 months after its initial setup. To extend access, a fee of £100 is required. Please use the Viva Wallet payment link, then share the transaction receipt with us at support@fortray.com to reactivate your lab access.
You can access your MD-100 Lab at any time. However, please remember that lab access expires 6 months after creation, after which you’ll need to request an extension.
Follow these steps to log in: Username: [Your email ID registered with Fortray] Password: [Provided password or set by you] For any login issues, please reach out to support@fortray.com.
When your Tenant ID expires, you’ll need to create a new Microsoft 365 trial account to continue practicing. Detailed setup instructions are available in the LMS portal: How to Set Up a Microsoft 365 Trial Account When Tenant ID is Expired (learnworlds.com). For additional assistance, please contact us.
Yes, you can access labs on your PC, but please use the provided virtual machine (VM) within the lab environment. Applying lab instructions directly on your PC may cause system issues.
If you’ve received an email containing your lab access credentials (also check your spam folder), you’re all set. If you haven’t received such an email, please reach out to our support team for assistance support@fortray.com
You will be provided with a single tenant ID for your bootcamp. Consequently, it is important to note that terminating your labs will not allow you to erase all the data, configurations, and settings saved on your cloud server.