Privacy Policy for Fortray Global Services Limited

Effective date: Sep 13, 2024

This Privacy Policy explains how Fortray Global Services Limited ("we", "our", or "us") collects, uses, discloses, and protects the personal information of visitors to our website ("you" or "your"). By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information from visitors to our website:

• Personal Information: This includes information you provide when you fill out forms on our website, such as your name, email address, phone number, postal address, or other details.
• Content Information: We collect information related to the content you provide when you interact with our website, such as comments, feedback, or any other data submitted by you.
• Usage Data: We automatically collect information about how you use our website, including your IP address, browser type, device information, pages visited, time spent on each page, and other usage statistics.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your activity on our website (see our Cookie Policy at the end of this page for more details).

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Improve Our Services: To operate and maintain our website, provide customer support, and improve our services.
• To Communicate with You: To respond to your inquiries, provide information you request, and send you updates about our services.
• To Analyze and Understand Usage: To analyze how our website is used and to improve its functionality and content.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

3. Legal Basis for Processing Personal Data

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws based on the following legal grounds:

• Consent Where you have given consent for us to process your personal data for specific purposes.
• Legitimate Interests Where processing is necessary for our legitimate interests, such as improving our services and communicating with you.
• Contract Where processing is necessary for the performance of a contract with you.
• Legal Obligation Where we need to comply with a legal or regulatory obligation.

4. Disclosure of Your Information

We may share your personal information with:

• Service Providers Third-party vendors and service providers who help us operate our website and provide services on our behalf.
• Legal Authorities To comply with applicable laws, regulations, or legal requests, or to protect the rights, safety, and property of Fortray Global Services Limited and others.
• Business Transfers In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

5. International Data Transfers

We may transfer your personal information to countries outside of the UK and the European Economic Area (EEA), including the USA. When doing so, we ensure that appropriate safeguards are in place to protect your information, in accordance with applicable data protection laws.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. We will delete or anonymize your personal data when it is no longer needed.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access You have the right to request access to the personal data we hold about you.
• Right to Rectification You have the right to request the correction of any inaccurate or incomplete personal data.
• Right to Erasure You have the right to request the deletion of your personal data, subject to certain conditions.
• Right to Object You have the right to object to the processing of your personal data for specific purposes.
• Right to Data Portability You have the right to request the transfer of your personal data to another organization.
• Right to Withdraw Consent Where we process your data based on consent, you have the right to withdraw your consent at any time.

To exercise your rights, contact us at support@fortray.com

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified of significant changes via email or a notice on our website.